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Order tracking

Last post 10-31-2007, 12:37 PM by JohnZK@Moss. 1 replies.
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  •  10-30-2007, 5:57 AM 10823

    Order tracking

    I took advantage of the 20% off deal over the weekend (on the UK site, don't know if it was repeated elsewhere). I've had email confirmation of the order, but nothing further. I was wondering if I will be told when it's been dispatched, get a tracking number etc? I was a bit surprised to find that there's no info about orders in the 'My Account' section on the web site.

    I used to be a regular Moss customer when I lived in Bradford a few years back, having the shop there was very convenient, but this is the first time I've tried mail order. I have to say that Moss's delivery charges to far-flung places like where I live now (Orkney) are quite reasonable. Another MGB parts supplier in the UK wanted £50 just to send a floor pan up here Surprise.

    Steve

  •  10-31-2007, 12:37 PM 10866 in reply to 10823

    Re: Order tracking

    Steve,

    Thanks for bringing this to our attention. I have contacted the U.K. so that we can get a response ASAP regarding this matter.

    John ZK

    ****


    John Zarate-Khus
    Internet Marketing Supervisor
    khusj@mossmotors.com

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    Disclaimer: Working on automobiles is inherently dangerous. Moss Motors, Ltd. is not liable for injury or damage due to incorrect installation or use of their products. All products are sold with the understanding that the safe and proper installation and use of the products is the customer’s responsibility. Follow factory workshop manual procedures and instructions, but use current shop safety standards and common sense. Some tasks will require professional advice or services which Moss Motors cannot provide.